PT Fleevo Teknologi Indonesia ("Fleevo," "we," "us," or "our") operates a data-driven equipment financing platform that connects contractors, equipment owners, lenders, and dealers. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://www.fleevo.com (our "Website"), use our platform, mobile applications, APIs, or any other service where this Privacy Policy is displayed, and our practices for collecting, maintaining, using, and protecting that information.
By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
We collect information that identifies you, your business, your equipment, or your device, or that is reasonably capable of being connected with or linked to you ("Personal Information"). Personal Information does not include publicly available government records or de-identified or aggregated information.
When you create an account, submit a financing application, request access, contact us, or otherwise interact with our platform.
Through cookies, analytics tools, server logs, and telematics devices connected to equipment in our network. This includes usage data from our website, APIs, and dashboard applications.
From partner lenders, dealers, OEMs, credit bureaus, telematics hardware providers, and other service providers who share data with us to facilitate financing, underwriting, and fleet monitoring.
To operate, maintain, and improve our equipment financing platform, including processing financing applications, risk assessments, underwriting decisions, and portfolio monitoring.
To verify your identity, assess creditworthiness, evaluate equipment condition and utilization, and facilitate lending decisions. We may share relevant personal and equipment information with partner lenders as reasonably necessary to process your financing application.
To collect and analyze telematics data from financed equipment for risk monitoring, geofencing alerts, maintenance scheduling, and portfolio health assessment on behalf of lenders and equipment owners.
To send you service-related communications, platform updates, financing status notifications, and, with your consent, marketing or promotional materials about our services.
To comply with applicable laws, regulations, and legal processes, including Indonesian financial services regulations (OJK), data protection requirements, and anti-money laundering obligations.
We share applicant information, equipment data, and risk assessments with partner banks and financial institutions to facilitate financing approvals and ongoing portfolio monitoring.
We share relevant lead and application status information with dealer partners to enable embedded financing workflows and after-sales coordination.
We share information with vendors who support our platform operations, including cloud hosting, analytics, payment processing, telematics infrastructure, and communication services. These providers are contractually obligated to protect your data.
We may disclose personal information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of Fleevo, our users, or the public.
If Fleevo is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Fleevo does not sell, trade, or rent your personal information to third parties for their marketing purposes.
We retain your personal information and telemetry data for as long as necessary to fulfill the purposes described in this policy, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. Financing-related records may be retained for the duration of the loan term and any legally required period thereafter.
We use industry-standard security measures including encryption, access controls, and secure infrastructure to protect your data in transit and at rest. While no system is completely secure, we take reasonable precautions to safeguard your information.
You have the right to:
To exercise any of these rights, please contact us at privacy@fleevo.id. We will respond to your request within a reasonable timeframe in compliance with applicable laws.
Our platform uses cookies and similar technologies to improve your experience, analyze usage patterns, and deliver relevant content. You may disable cookies in your browser settings, though some platform features may not function properly without them.
We may use third-party analytics services (such as Google Analytics) that collect usage data. These services have their own privacy policies governing the information they collect.
Our platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website with a revised "Last Updated" date. Your continued use of our platform after any changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
PT Fleevo Teknologi Indonesia
Attn: Privacy
SCBD Lot 28, District 8
Jakarta Selatan 12190, Indonesia
Email: privacy@fleevo.id
General: hello@fleevo.id